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Z Fun Factory & Waylon's Water World Privacy Policy

Effective Date: 04/01/2026

At Z Fun Factory & Waylon’s Water World we are committed to respecting your privacy. This Privacy Policy describes the types of information collected from you through our website and any website, mobile-enabled site, or application owned, operated, licensed, or controlled by us, what we do with that information, and with whom we may share it.

Please read this Privacy Policy carefully. By using our Web Site, purchasing tickets, or engaging with our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you have any questions, you may contact us using the information provided at the end of this policy.

A. What This Privacy Policy Covers and Information Collected

This Privacy Policy applies to personally identifiable information collected through our Web Site and online services, including but not limited to:

  • Full name

  • Mailing and billing address

  • Email address

  • Telephone/mobile number

  • Date of birth

  • Account login credentials (username/password)

  • Payment information (credit/debit card details)

  • Ticket purchases and transaction history

  • Memberships, game cards, or loyalty program information (if applicable)

  • Demographic information such as ZIP code

  • Any other information you voluntarily provide

Our Web Site may contain links to third-party websites not owned or controlled by us. These websites are not governed by this Privacy Policy.

Because some visitors to our Web Site may be children, we take care to ensure content is appropriate for all ages. We do not request more information than necessary to participate in any activity and do not allow users to publicly post personally identifiable information.

Like most websites, we collect aggregated data such as traffic patterns, usage statistics, and browsing behavior. This data does not personally identify you.

We may also derive information about you, such as:

  • Approximate location based on IP address

  • Preferences based on browsing behavior and purchases

B. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. Cookies are small files stored on your device that allow us to:

  • Speed up navigation

  • Remember your preferences

  • Provide personalized content

  • Track marketing effectiveness

  • Monitor website performance and usage

If you disable cookies, certain features of the Web Site may not function properly.

We may also use third-party analytics services (such as Google Analytics) to better understand how users interact with our Web Site.

C. How the Information We Collect Is Used

We may combine information collected from you with other data and use it for purposes including:

  • Processing ticket purchases and reservations

  • Providing access to attractions such as arcade games, go-karts, bumper boats, mini golf, batting cages, billiards, restaurant, bar, and waterpark features

  • Managing your account and transactions

  • Responding to inquiries, comments, or customer service requests

  • Sending confirmations, updates, and promotional communications

  • Conducting research, analytics, and improving our services

  • Personalizing user experiences

  • Administering contests, sweepstakes, and promotions

  • Managing employment applications

  • Preventing fraud and ensuring security

  • Complying with legal obligations

We may also use automated data collection (cookies, device identifiers, etc.) for:

  • Marketing and advertising

  • Trend analysis

  • Website optimization

  • Delivering personalized ads

D. Internet-Based Advertising

We may partner with third-party advertising networks to display ads tailored to your interests. These networks may collect information about your online activities over time across different websites.

This information may include:

  • Pages visited

  • Ads viewed

  • Actions taken on websites

You can opt out of certain targeted advertising through your browser settings or third-party tools.

E. Information We Share

We do not sell your personal information.

We may share your information with:

  • Service Providers: Payment processors, website hosting, marketing, analytics, and operational support

  • Business Partners: For joint promotions or services

  • Affiliates: Related entities under common ownership or management

  • Legal Authorities: When required by law or to protect our rights and safety

These parties are only permitted to use your information as necessary to perform services on our behalf.

F. Online Purchases and eCommerce

When you purchase tickets, food packages, or other services online, you may be asked to provide:

  • Name

  • Email address

  • Billing/shipping address

  • Payment details

This information is used to:

  • Process and confirm your order

  • Deliver services or tickets

  • Contact you regarding your purchase

  • Provide updates, promotions, and offers

All payment transactions are processed through secure third-party providers.

G. Comments, Feedback, and Inquiries

If you submit feedback or contact us, we may collect:

  • Name

  • Email

  • Phone number

This information is used to respond to your inquiry and improve our services.

H. Contests and Promotions

We may offer contests or sweepstakes requiring:

  • Name

  • Email

  • Address

  • Phone number

This information is used to administer promotions and contact winners. Children are not permitted to participate without parental consent.

I. Memberships, Game Cards, and Communications

You may register for memberships, game cards, or promotional programs by providing:

  • Name

  • Contact information

  • Card or account details

This allows us to:

  • Track usage

  • Replace lost cards

  • Send special offers and updates

J. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it promptly.

Parents are encouraged to monitor their children’s online activities.

K. Sharing of Personal Information as Required by Law

We may disclose personal information if required to do so by law, including:

  • Court orders or subpoenas

  • Law enforcement requests

  • Protection of our rights, customers, or property

  • Prevention of fraud or illegal activity

L. Security of Your Personal Information

We implement reasonable safeguards to protect your personal information. However, no system can guarantee complete security.

M. Your Privacy Choices and Rights

You may:

  • Unsubscribe from emails via the unsubscribe link

  • Opt out of texts by replying STOP

  • Disable cookies in your browser

  • Request access or deletion of your data

California Residents (CCPA)

You have the right to:

  • Know what personal data we collect

  • Request deletion of your data

  • Know whether your data is shared

We will respond to verified requests within legally required timeframes.

N. Third-Party Links

Our Web Site may include links to external websites. We are not responsible for their privacy practices.

O. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

P. Contact Information

For questions or requests regarding this Privacy Policy, contact us at:

Z Fun Factory & Waylon’s Water World
4446 E County 10th St
Yuma, AZ, 85365

Phone: (928)726-6000

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